Request to reset PIN - Step 1: Account identification
 
It takes a two-step process to reset your PIN:
  1. Account identification

    2. Fill in this form with the following information, and submit it.
      • u800 number, or
      • First name, last name and email address from your Account Information.
  2. Identity validation

    3. After your account is identified, you will be presented with your security question.  A new PIN will be sent to your email address if your answer matches the one you provided when you registered.
 u800 number
         
 or
 First name  
 Last name  
 Email