Problems logging in?
Your PIN is protected in an encrypted database. You are the only one with
rights to this information. u800 Customer Care cannot read your PIN from the
database.
If you cannot log in because you forgot your PIN, we will generate a new
temporary PIN and send it to the email address you have listed in your Account Information.
Please fill out the
Reset PIN request
Additionally, the absence of some browser settings might cause the login
process to fail. Please refer to the sections below to determine the
required settings.
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Browser requirements |
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The uReach.com website is designed to work with the following browsers:
- Netscape 4.03 and above
- Microsoft Internet Explorer 4.0 and above
If necessary, you might want to visit one of the following websites to download
a
more recent version of Internet Explorer or Netscape:
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JavaScript |
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The uReach.com service uses JavaScript technology in its web pages.
Therefore
you must enable JavaScript in order for the web pages to function properly.
Please refer to the Enabling JavaScript and cookies
section below to ensure that the settings of your browser are correct.
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Cookies |
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The uReach.com service uses "cookies" to identify you while
you are using the service. This is the sole purpose for the use of
cookies
by the uReach.com service.
What are cookies? A cookie is a small amount of
information that a website copies to your hard disk. A cookie can help a
website identify you the next time you visit.
Are cookies secure? Yes. Enabling cookies allows
uReach.com to track your sessions within uReach.com. However, uReach.com
will not get access to any other information on your hard disk.
Please refer to the Enabling JavaScript and cookies section
below to ensure that the settings of your browser are correct.
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Enabling JavaScript and cookies |
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Please click on the appropriate browser below to view detailed instructions
on enabling JavaScript and cookies:
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